Privacy policy
At Aura Murtis, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit Aura Murtis, browse our products, or make a purchase.
By using our website, you agree to the terms outlined in this Privacy Policy.
Information We Collect
When you visit our website or place an order, we may collect certain personal information, including:
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Full name
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Email address
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Phone number
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Billing address
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Shipping address
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Payment details
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Order history
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Product preferences
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IP address
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Browser information
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Device information
We may also collect information when you contact customer support, subscribe to newsletters, or participate in promotions.
How We Use Your Information
We use your personal information to:
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Process and confirm your orders
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Deliver products to your address
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Provide customer support
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Send order updates and shipping notifications
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Improve website performance
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Personalize your shopping experience
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Prevent fraud and unauthorized transactions
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Send promotional offers (only if you opt in)
Your information helps us provide a smoother and safer shopping experience.
Payment Information
All payments made on Aura Murtis are processed through secure third-party payment gateways.
We do not store your complete debit card, credit card, or banking information on our servers. Payment providers may collect and process your payment information according to their own privacy policies.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking tools to improve user experience.
Cookies help us:
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Remember your preferences
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Save cart information
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Analyze website traffic
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Improve site functionality
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Provide relevant product recommendations
You may disable cookies through your browser settings, but certain website features may not function properly.
Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share your information only with trusted third parties such as:
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Payment gateway providers
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Shipping partners
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Website hosting providers
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Marketing service providers
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Legal authorities (when required by law)
These third parties only receive necessary information to perform their services.
Order Fulfillment and Delivery Partners
To ensure timely delivery of your orders, we may share your shipping information with courier partners responsible for delivering products such as spiritual idols, fountains, and pooja essentials.
This may include:
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Your name
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Delivery address
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Contact number
This information is used solely for order delivery purposes.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.
While we take strong precautions, no online platform can guarantee complete security.
Marketing Communications
If you subscribe to our newsletters or promotional updates, we may send:
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Product updates
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Discount offers
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New collection announcements
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Festival promotions
You may unsubscribe from marketing emails at any time.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of external websites.
We recommend reviewing their privacy policies before sharing personal information.
Children's Privacy
Aura Murtis does not knowingly collect personal information from children under the age of 18.
If such information is identified, we will take appropriate steps to remove it.
Your Rights
You may request to:
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Access your personal information
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Update incorrect information
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Delete your information
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Opt out of promotional communications
To make such requests, please contact our support team.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in legal requirements, business operations, or website features.
Updated versions will be posted on this page with the revised date.
Contact Us
If you have questions regarding this Privacy Policy, please contact us through:
We will be happy to assist you.
Your Privacy Matters to Us
At Aura Murtis, trust is important. We are committed to safeguarding your information while providing you with a seamless shopping experience for spiritual products, home décor fountains, and pooja essentials.