Terms of service

Welcome to Aura Murtis. These Terms of Service govern your access to and use of our website, products, and services available through Aura Murtis.

By accessing our website, browsing our collections, or placing an order, you agree to comply with these Terms of Service. If you do not agree with any part of these terms, please discontinue use of our website.

Website Use

By using this website, you confirm that:

  • You are at least 18 years old or using the website under parental/guardian supervision

  • You will use the website only for lawful purposes

  • You will not misuse the website for fraudulent activity

  • You will not attempt to harm website functionality through viruses, hacking attempts, or malicious activities

Unauthorized use of this website may result in restricted access or legal action where applicable.

Product Information

Aura Murtis sells products including:

  • Religious murtis

  • Decorative fountains

  • Pooja essentials

  • Spiritual home décor items

We strive to display product descriptions, pricing, dimensions, colors, and images as accurately as possible.

However:

  • Product colors may vary slightly due to screen settings

  • Handcrafted products may have slight variations in design or finish

  • Product availability may change without notice

These minor variations should not be treated as defects.

Orders and Acceptance

When you place an order on Aura Murtis:

  • You agree that all provided information is accurate

  • Orders are subject to availability

  • We reserve the right to cancel or refuse any order at our discretion

  • Order confirmation does not guarantee final acceptance until payment verification is completed

We may cancel orders due to:

  • Incorrect pricing

  • Product unavailability

  • Fraud concerns

  • Incorrect customer details

In such cases, customers will be notified and eligible refunds will be processed if applicable.

Pricing and Payments

All prices listed on Aura Murtis are displayed in Indian Rupees (INR) unless otherwise stated.

We reserve the right to:

  • Modify pricing at any time

  • Correct pricing errors

  • Update promotional offers without prior notice

Customers agree to provide valid payment information while placing orders.

Payments are processed through secure third-party payment providers.

Shipping and Delivery

Orders placed through Aura Murtis are governed by our Shipping Policy.

Delivery timelines are estimates and may vary due to:

  • Courier delays

  • Weather disruptions

  • Remote delivery locations

  • Festival seasons

Aura Murtis is not liable for delays caused by third-party shipping providers.

Returns and Refunds

All returns, replacements, and refunds are subject to our Refund Policy.

Customers are encouraged to review the refund terms before making a purchase.

Intellectual Property Rights

All content on this website including:

  • Product images

  • Website design

  • Logos

  • Text content

  • Graphics

  • Branding materials

are the intellectual property of Aura Murtis unless otherwise stated.

You may not copy, reproduce, distribute, or commercially use any website content without written permission.

User Content and Reviews

If you submit:

  • Reviews

  • Feedback

  • Testimonials

  • Product suggestions

  • Comments

You grant Aura Murtis permission to use, display, and publish such content for marketing or operational purposes.

We reserve the right to remove inappropriate or misleading content.

Third-Party Links

Our website may contain links to third-party websites or services.

Aura Murtis is not responsible for:

  • Third-party content

  • External website policies

  • External transactions

  • External privacy practices

Users access third-party websites at their own discretion.

Limitation of Liability

Aura Murtis shall not be held liable for:

  • Indirect damages

  • Product misuse by customers

  • Delivery delays caused by logistics partners

  • Website interruptions

  • Technical issues beyond our control

Customers use our website and products at their own discretion.

Prohibited Activities

Users must not:

  • Use the website for unlawful purposes

  • Submit false information

  • Attempt unauthorized access

  • Distribute harmful software

  • Interfere with website operations

Violation may result in account suspension or legal action.

Privacy Policy

Your use of this website is also governed by our Privacy Policy, which explains how we collect and use personal information.

Please review our Privacy Policy for detailed information.

Changes to Terms

Aura Murtis reserves the right to update these Terms of Service at any time without prior notice.

Updated versions will be posted on this page.

Continued use of the website after updates indicates acceptance of revised terms.

Governing Law

These Terms of Service shall be governed by and interpreted under the laws of India.

Any disputes arising from website usage shall be subject to applicable Indian legal jurisdiction.

Contact Us

For questions regarding these Terms of Service, please contact us through:

Aura Murtis Contact Page

Acceptance of Terms

By continuing to use Aura Murtis, you acknowledge that you have read, understood, and agreed to these Terms of Service.